Essential
$150 a month
For a home that mostly sits empty and needs a regular eye on it.
- 1 inspection a month
- Photo report
- Leak, moisture and pest check
- Ventilation
- Package collection
- Emergency contact
Peace of Mind,
Exceptional Stays.
Whether you’re away for a few weeks, several months, or renting out your home while you’re gone, you can relax knowing your property is cared for.
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Local, and part
of the community -
Trusted community
property managers -
Property management
20% of rentals
Renting on ecovillarental.com? We look after your home and your guests.
Your home stays listed on ecovillarental.com. We're the people on the ground: we get the house ready, welcome your guests and handle whatever comes up during their stay.
20% of rental revenue
Ask about Property Management-
Before check-in
We check the house before your guests arrive, so it's ready for them.
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Check-in
We meet your guests, show them around the house, and explain the community and house rules.
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During the stay
Guests have a local person to ask. When something's needed, we organise the cleaner, gardener or handyman.
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After check-out
We check the house again once your guests have left.
You're in another country. Your house isn't.
A small leak can become a big repair while you're away, and finding a contractor you trust from far away is hard. Costa Rica is hard on an empty house. Humidity, rain and insects can cause significant damage. Finding someone you trust to rely on while you're away is the hardest part.
How Home Care works
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Message us
Tell us about your home and when you're usually here. We'll suggest the plan that fits.
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We set things up
We agree how we get into your home, who we call if we can't reach you, and what you'd like us to look after.
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We visit. You get photos.
Every visit ends with a photo report. If something needs attention, you hear it from us.
Home Care: pick the level of attention your home needs
A monthly subscription. We visit, check, and send you photos. Choose how often and how much.
Full Home Care
$225 a month
For a home that needs repairs handled and to be ready when you arrive.
- 2 inspections a month
- Detailed photo and video updates
- Maintenance and repair coordination
- Utilities check
- Pre-arrival preparation
- Basic restocking coordination
- Priority response
Premium
$350 a month
For owners who want close, frequent care.
- Weekly check
- Photo and video updates
- Full checks
- Maintenance coordination
- Pre-arrival preparation
- Grocery and basic stocking coordination
- Emergency support
- Priority response
Not sure which one fits? Message us on WhatsApp and tell us about your home. We'll point you to the right plan.
Your house, explained. Once, and properly.
Every home here has its quirks: the water, the power, the gate, the one window that sticks. We write a guide made for your home, so your guests, your house-sitter or you after months away know exactly how everything works.
$99 one-time fee
One payment, no subscription. It covers a complete guide to your property, ready to share with every guest and house-sitter.
Ask about a guide for your home
A neighbour, not a company from outside
We're part of this community. That's why owners can trust us with the keys.
Chantelle
Chantelle has looked after homes here for over two years and now manages more than 13 properties. She knows the community, the houses and who to call when something needs doing.
- 2+
- years here
- 13+
- homes managed
Anna
Anna brings excellent management skills. She keeps every detail organised, so owners and guests always know what's happening.
Questions owners ask us
What does the 20% cover?
Checking the house before check-in and after check-out, meeting guests when they arrive and showing them the house, explaining the community and house rules, helping with questions during their stay, and organising cleaners, gardeners and handyman work when it's needed.
Do I need to list my home on ecovillarental.com?
Our property management is for homes advertised and rented through ecovillarental.com.
Who pays for cleaners, gardeners and repairs?
We organise them when they're needed. Their work, and any supplies, is billed separately from our 20%.
How do you handle my keys?
We agree on access with you before the first visit.
What happens in an emergency?
Essential includes an emergency contact for your home. Premium includes emergency support. Full Home Care includes priority response.
How fast do you respond?
Full Home Care and Premium include priority response, so your home is dealt with ahead of standard requests.
What is included?
That depends on the plan. Essential covers one inspection, a photo report, a leak, moisture and pest check, ventilation, package collection and an emergency contact. Full Home Care and Premium add more visits, photo and video updates, and repair coordination. See the plans above for the full list.
How does billing work?
Home Care is $150, $225 or $350 a month, depending on the plan. Property Management is 20% of rental revenue, and cleaning, maintenance and supplies are billed separately.
Let's talk about your home
Tell us about your home and whether it's listed on ecovillarental.com. We'll suggest what fits.
Message us on WhatsAppNo pressure. Just a conversation about your home.
Prefer to write?
We'll reply by email or WhatsApp.
ESM owners: join the waitlist
Own a home in Ecovilla San Mateo? Leave your name and email and we'll tell you as soon as we can look after your home too.